AiM Workorders

OVERVIEW

Whether it's an emergency service or a routine repair, Facilities Services staff will evaluate your request and determine how to best meet your needs and respond in a timely manner.

ROUTINE WORK REQUEST

All work requests must be submitted online via the AiM System following these steps:

• Use the button below to access the system. (If you do not have an AiM Login, please contact your Supervisor to request one for you. Or you may contact the department office manager or AiM designee to submit a ticket for your issue.)
• Complete Customer Request. Once completed, a confirmation email will be sent to you with the assigned work request number. (Specific directions are on your dashboard in the AiM System.
• If you need additional assistance, contact Facilities at Facilities@tsc.fl.edu

PROJECT REQUEST

For minor or major Renovation, Remodeling or New Construction project requests, please complete a Project Request form HERE and your request will be evaluated accordingly with a response in a timely manner.

EMERGENCIES

Any campus emergencies requiring medical assistance, uncontrollable water leaks, personnel trapped in an elevator, fire or criminal activity, please immediately contact Campus Police at (850) 201-6100 or 911 accordingly.

AFTER HOURS WORK REQUEST

General work or repair requests after hours (5 p.m.), that are not a threat to the health and safety of students or employees, should be submitted in the AiM system and will be handled accordingly.

OTHER REQUESTS:

For all other non-life-threatening emergency requests such as power outages, unoccupied inoperative elevator(s) or minor water leaks, you may submit an AiM Work Request and your request will be evaluated accordingly with a response in a timely manner.